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AU - Degraded Gemini 2.5 Pro experience in Copilot
Update - The underlying issue for the lower token limits for Gemini 2.5 Pro has been identified and a fix is in progress. We will update again once we have tested and confirmed that the fix is correct and globally deployed.
Oct 02, 2025 - 17:13 UTC
Update - We are continuing to work with our provider to resolve the issue where some Copilot requests using Gemini 2.5 Pro return an error indicating a bad request due to exceeding the input limit size.
Oct 02, 2025 - 02:52 UTC
Update - We are continuing to investigate and test solutions internally while working with our model provider on a deeper investigation into the cause. We will update again when we have identified a mitigation.
Oct 01, 2025 - 18:16 UTC
Update - We are testing other internal mitigations so that we can return to the higher maximum input length. We are still working with our upstream model provider to understand the contributing factors for this sudden decrease in input limits.
Oct 01, 2025 - 17:37 UTC
Update - We are experiencing a service regression for the Gemini 2.5 Pro model in Copilot Chat, VS Code and other Copilot products. The maximum input length of Gemini 2.5 prompts been decreased. Long prompts or large context windows may result in errors. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.

Other models are available and working as expected.
Oct 01, 2025 - 16:49 UTC
Investigating - We are investigating reports of degraded performance for Copilot
Oct 01, 2025 - 16:43 UTC

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Copilot Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 2, 2025

Unresolved incident: AU - Degraded Gemini 2.5 Pro experience in Copilot.

Oct 1, 2025
Sep 30, 2025

No incidents reported.

Sep 29, 2025
AU - Disruption with Gemini 2.5 Pro and Gemini 2.0 Flash in Copilot
Resolved - This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Sep 29, 19:12 UTC
Update - The upstream model provided has resolved the issue and we are seeing full availability for Gemini 2.5 Pro and Gemini 2.0 Flash.
Sep 29, 19:12 UTC
Update - We are experiencing degraded availability for the Gemini 2.5 Pro & Gemini 2.0 Flash models in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.

Other models are available and working as expected.
Sep 29, 18:40 UTC
Investigating - We are currently investigating this issue.
Sep 29, 18:39 UTC
AU - Disruption with some GitHub services
Resolved - This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Sep 29, 17:33 UTC
Update - Customers are getting 404 responses when connecting to the GitHub MCP server. We have reverted a change we believe is contributing to the impact, and are seeing resolution in deployed environments.
Sep 29, 17:28 UTC
Investigating - We are currently investigating this issue.
Sep 29, 16:45 UTC
Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025
AU - Incident with Actions
Resolved - On September 24, between 15:00 and 17:25 UTC, customers using the Australia stamp of GitHub Enterprise Cloud experienced failures and delays when running workflows on GitHub Actions. During this period, processing of Actions webhook events and scheduled invocations was paused. After the incident was resolved, delayed webhooks were delivered, and approximately 98% of Actions events were eventually processed.

The incident was caused by an existing misconfiguration in our stream processing system preventing automated recovery when multiple brokers went unavailable. When these failures occurred simultaneously, the misconfigured threshold prevented jobs from being enqueued.

We have corrected this configuration across all environments, and implemented tests which ensure future configuration conformance and prevent similar issues.
Sep 24, 17:34 UTC
Update - We have identified the issue with some hosts in our infrastructure and are working on mitigating the issue.
Sep 24, 17:13 UTC
Update - We are investigating reports of degraded performance in regards to starting Actions workflows.
Sep 24, 16:38 UTC
Investigating - We are investigating reports of degraded performance for Actions
Sep 24, 16:35 UTC
AU - Claude Opus 4 is experiencing degraded performance
Resolved - Anthropic reported degraded Claude Opus 4 and 4.1 through their status page. We were seeing this affect our model(s) performance, where we activated the relevant warning messages directing users to try other models. This was resolved after an hour on Anthropic's end, and shortly after we saw recovery, returning to our baseline success rate.
Sep 24, 09:18 UTC
Update - Between around 8:16 UTC and 8:51 UTC we saw elevated errors on Claude Opus 4 and Opus 4.1, up to 49% of requests were failing. This has recovered to around 4% of requests failing, we are monitoring recovery.
Sep 24, 09:16 UTC
Investigating - We are currently investigating this issue.
Sep 24, 09:08 UTC
AU - Incident with Copilot
Resolved - Between 20:06 UTC September 23 and 04:58 UTC September 24, 2025, the Copilot service experienced degraded availability for Claude Sonnet 4 and 3.7 model requests.

During this period, 0.46% of Claude 4 requests and 7.83% of Claude 3.7 requests failed.

The reduced availability resulted from Copilot disabling routing to an upstream provider that was experiencing issues and reallocating capacity to other providers to manage requests for Claude Sonnet 3.7 and 4.
We are continuing to investigate the source of the issues with this provider and will provide an update as more information becomes available.
Sep 24, 00:26 UTC
Update - The issues with our upstream model provider have been resolved, and Claude Sonnet 3.7 and Claude Sonnet 4 are once again available in Copilot Chat, VS Code and other Copilot products.

We will continue monitoring to ensure stability, but mitigation is complete.
Sep 24, 00:26 UTC
Update - We are experiencing degraded availability for the Claude Sonnet 3.7 and Claude Sonnet 4 model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.

Other models are available and working as expected.
Sep 23, 22:22 UTC
Investigating - We are investigating reports of degraded performance for Copilot
Sep 23, 22:22 UTC
Sep 23, 2025
AU - Disruption with code search
Resolved - This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Sep 23, 01:46 UTC
Update - Code search has recovered.
Sep 23, 01:46 UTC
Update - Customers in the GitHub Enterprise Cloud - AU environment may currently be experiencing issues with code search. We have identified the issue and are working on a mitigation.
Sep 23, 00:00 UTC
Investigating - We are currently investigating this issue.
Sep 22, 23:57 UTC
Sep 22, 2025
Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

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