Hamptons Reserve Service: The Best Route to the Hamptons!

New for 2015:

• Reservation Policy
• Pricing
  • Cannonball East
  • Cannonball West
• Reservations
  • Seasonal Reservation Form
  • Weekly Reservation Form
• Cancellation/Refund Policy
• Inquires
• Boarding Tips
• Hamptons Reserve Schedule
  • Cannonball East (Fridays)
  • Cannonball West (Sundays)
    
• Cell Phone Courtesy
  
• Join our Mailing List
• Contact Us

Looks like summer is finally on its way and the LIRR is ready to take you to your Hamptons destinations quickly, safely and comfortably with Hamptons Reserve service on the Cannonball. For under $50 each way, Hamptons Reserve service offers you direct travel - every Friday at 4:06pm from Penn Station to Westhampton in 95 minutes and every Sunday departing Montauk at 6:37pm.  All with the added comfort of a reserved seat and at-seat bar service!

Reservation Policy

• The reservation office opens Friday May 1st for SEASONAL reservations.  Seasonal reservations require purchasing seats for eight (8) or more travel dates in either direction (Eastbound or Westbound)
• No Phone Reservations – all reservations are by e-mail ONLY.  Go here, print out a form and email it to us at: hamptonreserve@lirr.org
• Waiting list – all customers unable to get a reservation due to the date(s) being sold out will be placed on a waiting list in the order in which their request was received. Requests will be filled from the waiting list starting at noon on Thursday of the week traveling from the cancellations received for that week.

Pricing

• Eastbound Service - $49.25 in advance
  Departs Fridays – 4:06pm from Penn Station - May 22 through September 4 and goes non-stop to Westhampton in 95 minutes. For the 4th of July holiday weekend the Cannonball East will depart on Thursday 7/2 and Friday 7/3.
• Westbound Service – $41.50 in advance
  Departs Sundays at 6:37pm from Montauk, East Hampton at 7:01pm, Bridgehampton at 7:10pm, Southampton at 7:20pm, Hampton Bays at 7:31pm and Westhampton at 7:39pm, then express to Jamaica arriving at 9:09pm and then on to Penn for a 9:31 arrival.

Cancellation/Refund Policy

• Cancellations MUST be made in advance.  All cancellations must be made by NOON of the Thursday prior to your departure date.  If cancellation is not made in advance, no refund will be given.
• Cancellations can be made via email to cancelhamptonreserve@lirr.org and tickets must be sent back within 60 days from the date of sale on the tickets to receive a refund.
• Once you cancel, mail in your tickets to:  Hamptons Reserve Office at 93-59 183rd Street, Hollis, NY 11423, mail code 3158A.  Include your name and address and ALL tickets being returned. Tickets must be returned within 60 days of the date of sale on the ticket. All refund requests must be received no later than November 6, 2015.
• Hamptons Reserve tickets are subject to a $10 refund processing fee.

Reservations
Seasonal Reservations: Beginning May 1

• Require purchasing seats for eight (8) or more travel dates in either direction (Eastbound or Westbound).
• All tickets must be paid for at time of reservation
• Tickets will be available for pick up in bulk at Penn Station starting at 2pm on Friday’s from the Hamptons Reserve table or in advance at the Customer Services Office; see your confirmation e-mail for details.
• Ticket is valid for travel only on date and time printed on ticket.
• Seasonal Reservation Form

Summer Reservations: Beginning June 22

• Require purchasing seats for four (4) or more travel dates in either direction (Eastbound or Westbound).
• All tickets must be paid for at time of reservation
• Tickets will be available for pick up in bulk at Penn Station starting at 2pm on Friday's from the Hamptons Reserve table or in advance at the Customer Services Office; see your confirmation e-mail for details.
• Ticket is valid for travel only on date and time printed on ticket

• Seasonal Reservation Form

Weekly Reservations: Beginning May 18

• You can ONLY make your reservations one week at a time - beginning the Monday of the week you are traveling via email starting at midnight. ABSOLUTELY NO ADVANCE ORDERS WILL BE TAKEN.
• You will receive a confirmation email once your reservation has been processed.
• Ticket is valid for travel only on date and time printed on ticket.
• Weekly Reservation Form

Inquires

• Call 511, say “LIRR” at the prompt, say “More Options,” at the main menu say “Hamptons Reserve.”
• The Hamptons Reserve Office will be open Monday through Thursday 9am – 3pm for phone inquiries, NO RESERVATIONS WILL BE ACCEPTED BY PHONE.

Boarding Tips

• Hamptons Reserve service cars (#4055, #4061 and #4071) will always be the first three cars for Cannonball East and the rear first car for Cannonball West.
• Please arrive 30 minutes early to allow enough time for boarding.
• At Penn Station please enter station by 34th Street Corridor and board Hamptons Reserve in the first two cars. Easy access is available by boarding via Track 19 entrance to the left of Penn Station Ticket Windows, next to McDonalds (see Hamptons Reserve access map here).
• For return on Cannonball West always board last car from East End Stations.
• Car & seat numbers are given when your reservation is filled.
• Please properly store your luggage under your seat or in overhead racks and away from the aisles, stairs or vestibule areas.
• Extra luggage space is available near the bar and on the lower level of the car.
• Bicycles are not allowed on the Cannonball train. See LIRR Bicycle Permit Regulations

Hamptons Reserve Schedule
Hamptons Reserve service is available on The Cannonball East, our premier non-stop express train to the Hamptons/Montauk on Friday afternoons and returning on Sundays on The Cannonball West during the summer as follows:

Train Service Schedule
Eastbound (Cannonball East) to Hamptons/Montauk & Westbound (Cannonball West) to Penn Station

*Special eastbound service, Thursday, July 2. 
**Special Monday westbound service on May 25 and September 7.

Cell Phone Courtesy

• Please be courteous and aware of others around you when using your cell phone.
• Keep your call short and to the point - fellow customers may be trying to sleep or relax.
• If you must engage in an extended phone conversation, move to the vestibule of the train to minimize impact on others.
• Use silent or vibrating ringer options.
• Refrain from accepting incoming calls when possible. If you must receive a call, keep your cell phone handy so you can answer quickly and keep it short.
• Utilize the cell phone’s caller ID or text messaging features to screen incoming calls. Let your voicemail manage non-urgent calls.

Mailing List
Every year a pre-season letter and summer schedule is sent to our Mailing List customers.

Contact Us
We hope to see you often this summer and thank you very much for your patronage. If you have any questions, please contact our Hamptons Reserve service representatives by calling 511 - say “LIRR” – then say “More Options” at the LIRR opening greeting – then say “Hamptons Reserve”.